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1. What if I purchased a Discover Pass and then realized I didn’t need it because I qualify for an exemption through a State Parks pass program?

If you qualify for an exemption, contact the Washington State Parks Information Center in Olympia at (360) 902-8844. However, you will still need a Discover Pass to access lands managed by the Washington State Department of Natural Resources (DNR) and either a Discover Pass or a Vehicle Access Pass to access lands and water-access sites managed by WDFW.
Learn more about exemptions and exceptions.

2. Can I return the Discover Pass after I have purchased it?

You may request a refund:

• Within 60 minutes of purchasing a pass online through www.discoverpass.wa.gov, call DCG One customer service at (844) 271-7041 or e-mail discoverpass@dcgone.com
• Within 30 minutes of purchasing the pass directly from Washington State Parks, at the location where you purchased the pass.
• Within 60 minutes of purchasing a pass in person through Washington Department of Fish and Wildlife license dealer where you purchased the pass.
• Within 60 minutes of purchasing online or over the phone through Washington Department of Fish and Wildlife. Call customer service at (866) 320-9933 during regular business hours Monday – Friday 8 a.m. to 4:45 p.m., except major holidays. Or e-mail licensing@dfw.wa.gov for a response within the next business day.